The real reason is lack of martket penetration. You ask anyone over here about Samsung and all you'll get is a blank stare. I tried to find a toner cartridge for my Samsung laser printer and couldn't find it anywhere near Tokyo, and I had lots of Japanese techies looking too. Samsung's problem isn't racial, or it shouldn't be, they need to just ensure their products are available in Japan, they'd sell.
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The real reason is lack of martket penetration. You ask anyone over here about Samsung and all you'll get is a blank stare. I tried to find a toner cartridge for my Samsung laser printer and couldn't find it anywhere near Tokyo, and I had lots of Japanese techies looking too. Samsung's problem isn't racial, or it shouldn't be, they need to just ensure their products are available in Japan, they'd sell.